Coronavirus – update for all members

Updated : 29 March 2020 | 14:44


Information for all members
Events current status
What happens if an event is cancelled?
Contact us to ask questions
Your questions… answered
Staying safe and NHS guidance


Information for all members

Due to the ongoing uncertainty regarding Coronavirus (COVID-19), we would like to inform our members of the following guidelines, in a bid to prevent the spread of the virus amongst our members.

1. We will update members via the text service, Facebook and this webpage of any impending changes to events, as and when we are provided with information from the organisers.

2. Until further notice, we have suspended all whiteleymini.club social meets.

3. Tips for working at home and insulation can help with your general wellbeing.


What happens if an event is cancelled?

whiteleymini.club shall advise you via text message, Facebook page and via this webpage for any steps you need to take if an event is cancelled.

We shall seek advice from the event organisers regarding their refunds policy in this situation.

We have currently purchased tickets for Brooklands, Spring Action day, MINI Factory tour and MINI Cooper Register day.

whiteleymini.club, shall not be able to issue refunds until such a time that the organisers of an event has refunded us.

Please be prepared to wait for your refunds, should these become necessary, as this will take them some time to organise.

As soon as any event refunds are returned to us, we will pay them back to you.

If an event is cancelled and you have paid for your Public Liability Insurance we shall also issue a refund for this, along with your ticket refund.


I have a question?

We shall publish your questions and answers below.


Your questions… answered

QuestionAnswer
How do I get a refund from Luxe and MINI at home? We have decided not to go now.You would need to contact them directly and seek their refunds policy with regards to this.
When will I get my refund for Brooklands?We have requested the refund with the event organisers. Obviously, they have thousands of refunds to issue which will take some time. Please bare with us.
I have a hotel booked for Spring Action Day? What shall I do?We advise you contact the hotel directly and gain their advice regarding re-booking and refunds policies.
Can I get my money back from Spring Action Day as I dont want to go?Yes. The event has now been cancelled.
Is MINI at Home happening?Currently yes. However, guidance is to avoid purchasing tickets at this time.
Is Brooklands happening?No. This has now been cancelled.
Please see for more information.
Can you keep the money for when a new date is confirmed?Sorry we will not do this.
WMC’s priority is to give all money paid for a cancelled events back to their members.

If an event is postponed, we shall advise members of the new date and look at event priorities.
I have booked a hotel for the Factory Tour. What do I do now its cancelled?We suggest you contact the hotel directly and seek their advice. Unfortunately, it is always a risk to book a hotel for any event.

PremierInn have updated their website.
I am due to go to Spring Action Day, but I think i might not go now. What do I do?Please wait for confirmation from the event organisers on whether the event is still happening.

Staying safe

First and foremost check out the NHS website for the latest guidance.

You need to isolate yourself and stay indoors for at least 7 days after your symptoms started.

Find out more about how to self-isolate. Please read and follow this guidance carefully to protect others.

To protect yourself and others, do not go to a GP, pharmacy or hospital.

If you are on public transport:

  • Go home by the most direct route.
  • Stay at least 2 metres away from people if you can.

If you’re away from home:

  • Find a room where you can close the door.
  • Avoid touching people, surfaces and objects.

What happens after 7 days?

If, after 7 days, you no longer have a fever and feel better, you can go back to your normal activities.

The cough may continue for some time after this even though the infection has cleared. You do not need to stay at home because of a cough if you feel well and have no fever or shortness of breath.

If your symptoms have not got better in 7 days, use this tool again before you have contact with anyone else.

Call 111 if you become so unwell that you have to stop doing everything you normally do (eg watching TV, using your phone, getting out of bed).

Make sure you select the option to speak to someone. Tell them you are calling about possible coronavirus (COVID-19) symptoms.

The phone service will be very busy but you must wait until you get through.

How do I treat my symptoms?

You can look after your symptoms at home by:

  • Resting.
  • Drinking plenty of non-alcoholic fluids.
  • Taking paracetamol or ibuprofen.

If you, or someone you know, is not yet registered for Patient Access, please visit this link.

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